- A+
Step-by-Step Guide Resetting the 1390 Printer in English
If you own an Epson 1390 printer, you may accidentally encounter an error that affects the printing process. The printer may stop working and display messages like "Internal Error" or "End of Life." This error occurs when the ink pads that collect ink during cleaning have reached their full capacity. Resetting the 1390 printer is the most effective solution for this problem. Here is a step-by-step guide on how to reset your printer.
Step One: Preparing Your Printer for Resetting
Before beginning the reset process, ensure that you have a full set of cartridges, ideally, both color and black inks. This is because resetting your printer requires that you remove everything from the ink tank. Once you have collected the necessary tools, power on the printer and ensure that it is connected to the computer via a USB cable. Afterward, follow the steps below:
Press the "Power" button to turn on the printer
Press and hold down the "Paper Feed," "Power," and "Maintenance" buttons simultaneously.
Release all the buttons simultaneously when you see the message "Init eeprom."
Step Two: Resetting the Printer
After releasing all the buttons, your printer will display a warning message asking you to hold down the "Ink" button for up to ten seconds. You need to follow these steps:
Press and hold the "Ink" button until the ink carriage moves to the cartridge changing position.
Take out all the cartridges from the printer.
Close the cartridge tray and wait for the printer to move the ink carriage back into position.
Step Three: Downloading the SSC Service Utility Program
After successfully resetting your printer, you will need the SSC Service Utility program to monitor your printer's ink levels and reset the printer once again if needed. You can download the SSC Service Utility program on your computer by following these steps:
Open your web browser and go to the official SSC Service Utility website
Look for the download link of your preferred language
Download and install the software on your computer
Step Four: Using the SSC Service Utility Program
After installing the SSC Service Utility program, connect your printer to your computer using a USB cable. The SSC Service Utility app will detect your printer, and you can use it to reset the printer once again. Here are the steps to follow:
Launch the SSC Service Utility program on your computer
Click on the "Configuration" tab and select your printer model
Click on the "Reset Counters" tab and choose the option that suits your printer
Click on the "Reset Ink Level" tab and choose the option that suits your printer
Step Five: Testing Your Printer
After successfully using the SSC Service Utility program to reset your printer, you can test it by printing a document. If your printer has no errors and prints your document with ease, it means your printer reset was successful.
Conclusion
Resetting your 1390 printer is a simple process that anyone can do. Ensure that you follow every step to avoid damaging your printer further. Additionally, it would help if you did this process carefully to avoid spilling ink on your printer and surrounding area. As always, ensure that you have access to all the necessary tools and software before you begin. If you encounter any challenges, you can always contact an Epson technician for further assistance.
